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Maintenance and Repair

To keep your printer in optimal working condition and to minimize repair costs, Pannier recommends regular printhead and ink supply maintenance as outlined in the documents below.

Contact the Pannier service department at +1 412.492.1400 or repairs@pannier.com for additional assistance.

Manuals and Service Bulletins

DescriptionDocument
Operator’s Maintenance Procedures
Overview of recommended daily, weekly, and monthly maintenance procedures.
RJ023
Daily Maintenance ProceduresRJ026
Cleaning PrintheadsRJ006 en español
Proper Handling of Printhead Nozzle PlatesRJ039
Printhead Flushing Station ManualI-631
Proper Printhead Storage and PackagingRJ024 en español
Flushing a Dye Base Ink SupplyRJ007
Troubleshooting Flowchart
Use this flowchart to diagnose and fix common printer issues.
RJ004A

Items Needed for Maintaining Equipment

ItemDescription
J4405-0002Cleaning Kit
J3400-021Printhead Flushing Station, 7-dot Printheads
J3400-022Printhead Flushing Station, 16-dot Printheads

Printhead Cleaning

Manuals and Service Bulletins

DocumentPigment Ink SupplyNew Pigment Ink SupplyRetrofit Pigment Ink Supply
TV-PP-pigmented-ink-supplyREA-JET-2013-pigmented-ink-supplyRPS-ink-supply-2013
Operator’s Maintenance Procedures
Overview of recommended daily, weekly, and monthly maintenance procedures.
RJ022 en españolRJ022A en españolRJ022A en español
Daily Maintenance ProceduresRJ027RJ027A en españolRJ027A en español
Cleaning PrintheadsRJ006 en españolRJ006 en españolRJ006 en español
Proper Handling of Printhead Nozzle PlatesRJ039RJ039RJ039
Printhead Flushing Station ManualI-631I-631I-631
Proper Printhead Storage and PackagingRJ024 en españolRJ024 en españolRJ024 en español
Flushing a Pigment Base or RPS Ink SupplyRJ001RJ001CRJ001A en español
Pigmented Ink Supply System Timer ProgrammingRJ015

Printhead Cleaning Video

Troubleshooting Flowchart (RJ004) :: Use this flowchart to diagnose and fix common printer issues.

Items Needed for Maintaining Equipment

ItemDescription
J4405-0001Printhead Cleaning Kit
J3400-021Printhead Flushing Station, 7-dot Printheads
J3400-022Printhead Flushing Station, 16-dot Printheads

 

Contact sales for current prices.

Manuals and Service Bulletins

DocumentRPS Ink SupplyRetrofit RPS Ink Supply
TV-PP-pigmented-ink-supplyRPS-ink-supply-2013
Rubber Printing System (RPS) Quick-Start ManualI-571I-571
Operator’s Maintenance Procedures
Overview of recommended daily, weekly, and monthly maintenance procedures.
RJ022 en españolRJ022A en español
Daily Maintenance ProceduresRJ027RJ027A en español
Cleaning PrintheadsRJ006 en españolRJ006 en español
Proper Handling of Printhead Nozzle PlatesRJ039RJ039
Printhead Flushing Station ManualI-631I-631
Proper Printhead Storage and PackagingRJ024 en españolRJ024 en español
Flushing a Pigment Base or RPS Ink SupplyRJ001RJ001A en español
RPS White Connectors Operation & MaintenanceRJ017 en españolRJ017 en español

Printhead Cleaning Video

Ink Supply Flushing Video

Troubleshooting Flowchart (RJ004) :: Use this flowchart to diagnose and fix common printer issues.

Items Needed for Maintaining Equipment

ItemDescription
J4405-0003-DP01Printhead Cleaning Kit
J3400-023Printhead Flushing Station, 7-dot Printheads
J3400-024Printhead Flushing Station, 16-dot Printheads
Basic Ink System Maintenance Parts List
Basic Printhead Maintenance Parts List

 

Contact sales for current prices.

Programming (All DOD Systems)

These service bulletins will help you with typical programming tasks. Refer to the manual provided with your system for more information.

DescriptionDocument
Password Protecting The ST200 Input DeviceRJ002
Changing Character Set for REA-JETRJ009
Changing Character Height for REA-JETRJ010
How to Install a Custom Font on the ST200RJ013
SG Ink Jet Integration GuideRJ016
Configuring REA-JET NetworkRJ019
Shift Text Programming on the ST200RJ020
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