Services

At Pannier Corporation, we are dedicated to meeting customers' individual requirements for product identification. That is why our commitment to world-class marking solutions does not stop with our high-quality and reliable systems and supplies. Pannier backs them up with the services to help plan, design, install, and maintain the marking systems that meet your unique business needs. Most importantly, we offer complete system integration (mechanical, electrical, and software) of our equipment into your plant.

Planning

Whether you're new to product identification or you're looking to upgrade from your current marking systems or processes, Pannier's experienced sales teams work with key members in your organization to complete a thorough marking needs analysis. Let us do the work. We assess your current production process and product identification requirements to recommend the solutions best for you. To help you in the decision-making process, we also offer complete sample marking services and product demonstrations.

System Design

Pannier's world-class custom design and manufacturing capabilities enable us to provide you with systems tailored to your exact needs. We can provide simple tooling and fixturing, heavy-duty mounting structures, or custom-built part marking stations for your application.

Integration

Pannier's software engineers love a challenge. If you need to integrate a marking system with your in-house information systems, integration is our specialty. In addition to software integration with any common device, other services include database creation, custom applications, and easy-to-use troubleshooting tools.

On-site Services

When a Pannier product is put into service in your plant, Pannier's service technicians supply the commissioning and training of your operations, maintenance, and IT personnel. Our service technicians are knowledgeable about every facet of our equipment, which ensures smooth start-up of your new equipment.

Maintenance

Pannier stands ready to provide technical support or perform on-site service 24 hours a day, 7 days a week. If you need help operating or repairing your machine, we are just a phone call away. We also offer Preventive Maintenance Programs for selected equipment to ensure minimal downtime for your manufacturing operations.